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Support #276

Queries regarding Cyechamp Excelsheet

Added by Ravi Nadipinti 12 months ago. Updated 12 months ago.

Status:
New
Priority:
Immediate
Assignee:
-
Category:
Meeting
Start date:
10/06/2023
Due date:
% Done:

0%

Estimated time:

Description

raw data
-----------------
1.Invoice data
2.preenquiry
3.enquiry
4.booking
5.Delivery
6.Home Visit
7.Test Drive
8.Lost Enquiry
9.Lost Booking

reports
----------
inc.summary
DSE Inc.
ASMTL Inc.
GMAGM Inc.
ETBR Team Lvl
ETBR Group Lvl
Support Team Lvl
Support Group Lvl
Discounts Group Lvl
Add-on
One Page Report

1. Back office sheet is report or raw data
2. HMIL complaints not found
3.In DSE inc. sheet i did not understand column T to AA
4.below parameters data not found
a.Zero Complaints
b.Delight (85%)
c.SSC App Digital Contact (100%)
d.HMM (100%)
e.PSF Complaint closed >=80%
f.Stock status
g.VC - ( Per Executive 8 VC's)
h.SHIELD OF TRUST (SOT)

5.we need Each Showroom information and total designation details and locations
6.The above 9 excel sheets cover all parameters calculations or any thing missing ?
7. we need detail explanation for calculations
8.we need to save reports data for next calculations?

#1

Updated by Anonymous 12 months ago

Nagaraju is busy today so we will be connecting with him on Monday.
On following up today (10-10-2023) nagaraju is not available today as well will be connecting with him on Friday this week.

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